Frequently Asked Questions

The SmarterSign Digital Signage Solution is a combination of hardware and software specifically designed for creating a high-quality communication experience. The SmarterSign Digital Signage player hardware is comprised a small form-factor powerhouse that can meet the demanding needs of full-motion video and animation, while providing a platform for stable continuous use. The SmarterSign player software controls all of the playback of digital signage content. The player is in constant communication with the SmarterSign network to monitor the health of the player as well as recieve real-time updates.

Control of the platform is done through a secure web application called SmarterSign Manager. This application allows you to monitor and control every aspect of your communication from anywhere with an Internet connection.

The SmarterSign platform is a combination of hardware and software. The combination provides a system that can deliver the performance required for demanding media requirements. In order to ensure the highest quality experience for our clients, the components can only be purchased together. SmarterSign has performed thousands of hours of testing to make sure your digital signage is both powerful and reliable.

The current SmarterSign configuration supports one player powering up to two screens. The SmarterSign player allows you to have different content on two screens without the need for additional hardware.

The only ongoing fee for the SmarterSign platform is a service and support contract that is calculated on a per screen basis. The ongoing service and support fee includes data hosting, data feeds, system monitoring, support, software upgrades and access to the Premium Content Library. Some of the content in the Premium Content Library is free to use as part of the ongoing fees.

SmarterSign does not provide installation services for digital signage networks. During the installation process, SmarterSign will provide support for the connection and setup of each player. Included with each SmarterSign player is a mounting bracket that enables the mounting of the player either to the back of the screen or a selected mounting surface. For large integrations, SmarterSign can recommend an installation partner for the physical installation of the network.

One of the significant benefits of the SmarterSign system is the ease of use. SmarterSign Manager was designed to provide business owners with an easy and powerful method for managing their signage network. The typical learning curve for learning the system is between 5 and 20 minutes. SmarterSign provides training for every customer as well as self-help tools for using the system.

The SmarterSign system allows you to easily add and manage images, animations and videos to your digital signage. Placement of content is as easy as dragging and dropping items from your library onto a content template. Media is automatically resized and rotated into the location on the template.