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This document is for a legacy product that has been discontinued

This is documentation for SmarterSign Direct which has been discontinued.  For support of all other current products, visit https://support.smartersign.com/

Connecting a New SmarterSign Player

Getting your system connected is a very simple process. Follow the steps below and your system should connect automatically. Once connected you can start creating and publishing content down to your screens.

TURN EVERYTHING ON
  1. Turn on your computer that has the SmarterSign Manager application installed.
  2. Start the SmarterSign Manager Application. You should see the HOME tab of the application.
  3. Turn on the computer that has SmarterSign Player installed
  4. If you have already installed the license for the SmarterSign Player it should automatically connect to the SmarterSign Manager application. You will see a green check next to the SmarterSign Player if everything is connected properly.
INSTALLING A LICENSE FOR A NEW SMARTERSIGN PLAYER

If you have not licensed your SmarterSign Player or if you are adding additional SmarterSign Players to your system, please follow the steps below:

  1. Turn on the SmarterSign Player computer.
  2. You should see an available Player for licensing in the upper left hand corner of the screen.
  3. Click on “Connect to SmarterSign Player” for the available SmarterSign Player. Note – If there is more than one available SmarterSign Player, you will need to license them one at a time.
  4. Either link to the registration form (in your computer or mobile device) or use a QR Code reader on your mobile device to register your license.
  5. You will be asked to enter an authentication code at the end of the process. Once this is done the new SmarterSign Player will be available to your network.

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