Frequently Asked Questions

Digital Signage 101

It is important to SmarterSign that you have all the information you need to make a good decision. The following list of frequently asked questions has been compiled to help you:

What is Digital Signage?

This term refers to a category of communication that incorporates the control and presentation of information on digital displays. These displays can range from small screens in a brick and mortar business location all the way up to large displays like the ones you see in Times Square, New York City. The key concepts are that you can control and change content that includes images, videos and animations to create an engaging and powerful consumer experience. SmarterSign focuses on sign software for the control of screen in brick and mortar businesses such as restaurants, schools, hospitals, hotels, retail stores and more.

What is Included in the SmarterSign Digital Signage platform?

SmarterSign Digital Signage combines hardware and software specifically designed for creating a high-quality communication experience. The platform consists of two components, SmarterSign Player and SmarterSign Manager.

SmarterSign Player is the software and hardware that controls your digital signs. SmarterSign player software controls the entire playback of digital content, and connects with SmarterSign Manager for updates and monitoring.

SmarterSign Manager provides all of the tools necessary to easily and quickly manage your signs. This secure application allows you to monitor and control every aspect from any computer with an Internet connection.
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Do I Have To Buy The SmarterSign Player Hardware?

The answer is very simple.  Whatever makes it easier for you to get up and running. We can provide you with a turnkey system that is a combination of hardware and software. The combination of software and hardware in SmarterSign Standard provides a system that can deliver the performance required for demanding media requirements.

If you want to run SmarterSign Player on your own hardware that is not a problem. We are here to help in any way you need

How Difficult Is It To Manage My Digital Signs?

One of the significant benefits of the SmarterSign system is the ease of use. SmarterSign Manager was designed to provide business owners with an easy and powerful method for managing their signage network. The typical learning curve for learning the system is 15 minutes. SmarterSign provides training for every customer as well as self-help tools for using the system.

Are There Ongoing Fees For SmarterSign?

The only ongoing fee for the SmarterSign platform is a service and support contract that is calculated on a per screen basis. The ongoing service and support fee includes data hosting, data feeds, system monitoring, support, software upgrades and access to the Premium Content Library.